Contact us

This page provides details on how to get in touch with us for different types of queries relating to our medications, diagnostic products and Roche services. Any response received from Roche does not replace the advice of a physician.

Please note that medications and diagnostic products cannot be directly ordered through the points of contact referenced on this page. We also do not respond to form letters or e-mail campaigns.

Moreover, the media contacts provided below are not to be used to report adverse events or to ask any questions regarding medical products.

Contacts by topic

For Healthcare Professionals, Patients and their Caregiver

If you have questions about one of ourproducts or would like to raise aor to report a, please get in touch with our

Any inquiry regarding potential side effects of ashould be directed to theSuspicious side effects should also be discussed with a physician.

Contacts in your local region or country

Roche is present in over 95 countries and regions. Find your contact person.

Roche has established a multi-lingual global hotline (tel: +36 146 182 58; WhatsApp +36 707 177 394) and an email address (patientcare@roche.com) for patients and healthcare providers in or from Ukraine. We will do our best to provide everyone who is in need with the appropriate information and support.

Frequently asked questions

We are always looking for new talents to join the Roche family. Head over to ourto see the latest job openings.

All clinical trials related information can be found on theplatform.

For more information, learn more about Roche's clinical development process.

All information on sponsorship at Roche is available on our Philanthropy criteria and requests page.

You can find the sponsorship info on

Information on Accu-check can be found on the

Do you still have questions?

For any unanswered query, please get in touch with our contacts team.

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